What is Live-in Care?
Our fantastic live-in care team
For family members live-in care offers your loved one
safe and caring support both day and night.
With live-in care, a compassionate and highly professional carer comes to stay with your loved one and provides them with whatever level of support and companionship they need. This enables them to continue living safely and independently in the comfort of their own home.
Peace of mind for all the family.
Our one-to-one care service means we can be there to provide your loved one with round-the-clock support. With their daily routine shared with their kind and attentive carer, this frees you up to spend quality time with your loved one. The result? Peace of mind for everyone.

- We are familiar with your local area and its community, including any geographical constraints (e.g. out-of-the-way locations, lack of local shops and public transport.)
- The members of our management team live in the local areas, have a wealth of experience and are both visible and approachable.
- We have a good working relationship relationship with local hospitals and third-party healthcare professionals
- Our management team are on hand and available to pop by at short notice and deal with any issues arising.
- Our offices are located at the centre of the four counties we serve and are easily accessible......
- Being local we are better able to respond to unforeseen events, such as your carer suddenly being taken ill.
- Because we are small and local, we are not hamstrung by multiple layers of management This makes for quicker and better decision-making and also means we can spend our time building strong and trusting relationships with our clients and their families.
- We are well known and highly regarded within the various local care communities

What does live-in care offer?
Live-in care offers continuity, familiarity and confidence.
Live-in care is becoming an increasingly popular alternative to moving to a care home. Live-in care offers older people a high level of independence while keeping them safe, dignified and happy. It also offers good value for money, especially bearing in mind that the support provided is unique to the individual and always delivered on a one-to-one basis.
- Your loved one won’t need to move away from their local community in the town or village they are familiar with.
- They won’t have to be separated from their partner, or say goodbye to a pet they love and are used to having around them.
- Their live-in carer’s time and energy will not be shared with others, as would happen in a residential home, where the resident to staff ratio will typically be 1 to 5, if not higher.
- Staying at home means they can continue looking after their garden, if they enjoy doing that, with someone on hand to help them.
- If you have elderly parents living in one of the remoter villages in the area, a live-in carer will relieve your worries about them being isolated and/or vulnerable.
- Live-in care isn’t just for people living on their own. It can also be the ideal way to support couples, by removing the burden of care from a partner or spouse.
- If your loved one lives with you, a live-in carer will support your care-giving and be there as a companion when you’re at work or out with friends.
- Your loved one can continue to enjoy the routines they’re used to, thanks to the support of their live-in carer, whether that be: going out for lunch, having coffee with friends, going to church, or simply visiting their local shopping centre.
Where to begin?
We do our best to try and keep the process as simple as 123, because we understand how hard it can be to know what to do next, especially when you’ve realised that professional help is needed, but aren’t really sure what sort of support would be best or where to find it.
Speak to a member of our management team
Arrange a home visit so we can assess your needs in detail
Approve and sign off on the design of your plan of care
Why families choose us to provide care for their loved ones
When there was a need to clarify or comment on a particular need concerning my mother’s care this always received immediate attention.
The choice of live-in carer was such that my mother was provided with a new friendship as well as someone who attended to her physical needs.
Frances L (Daughter of Client)
J B (Daughter-in-law of Client)
Very helpful, reliable and committed to providing a caring and excellent service for clients.
Daughter of client in Great Sampford.
My mother has received support via 3 times a day visits for nearly a year now. I have been extremely satisfied with the professionalism and caring attitude of both front line staff and the management. It has been very helpful that there is one carer who undertakes the majority of visits and therefore has a deep understanding of, and empathy with, my mother’s needs. But other carers who make more occasional visits also provide excellent and consistent backup. Managers are assiduous in contacting me promptly if the visiting carers identify any issues.
L G (Daughter of Client)
My wife was diagnosed with Alzheimer’s disease in 2020, and we thought it wise to seek professional help, mainly in terms of companionship, so that we could build friendly and trusting relationships between our carer and ourselves. Our carer has also got to know our family, neighbours and friends in the community and my wife looks forward to her visits. Our carer is friendly and encouraging and it means that I can have some time on my own, knowing that my wife will be enjoying herself in safe hands. Our carer is happy to take my wife out for a walk, visit a cafe or remain in our home or garden.
Our future is uncertain, but I feel encouraged and supported in difficult times.
R A (Client)
Chesterford Homecare have been providing live in care for our Dad for around 4 years now. The care provided has always been excellent, kind and considerate and has enabled him to continue to enjoy a good quality of life living in his own home.
Stephen Wilson
Frequently asked questions
Can we choose the live-in carer?
Are live-in carers on duty during the night?
What happens if my live-in carers falls ill, needs to take a day off, or goes on holiday?
Does live-in care have to be 24/7?
Do your live-in carers drive?
Does live-in care always have to be a long-term commitment?
Is live-in care suitable for couples?
If you can’t see your question why not ask us directly