Fantastic team of Care and Support Workers and a dedicated Office Team

Finding care for my father in his locality has been a challenge. 18 months ago he was discharged from a rehab unit and sent home where he lives alone. He had temporary bridging care.
I went through the list of local care companies and I could tell from the way that Chesterford handled the call that they would be the best solution to my father’s needs. They were stretched but were prepared to work him into the already busy schedule. All of the carers have dealt with his denial of the need for care…..he now looks forwards to the visits….they are part of his life.
He is at risk of falling and on more than one occasion, the carers have had to deal with the implications of this which they have done perfectly. It is our intention to keep my father at home, this will only be possible with the continued high level of care and support provided by Chesterford.

I am so pleased we arranged home care for my father with Chesterford Homecare; apart from the normal regular service they provide, they were exceptionally helpful in a recent emergency situation.

My mum has been having twice-weekly visits for six months now and enjoys them every time! Her carers are unfailingly cheerful and give her so much pleasure, just from having someone there with nothing else they need to do other than spend time with her. I am so pleased we found this great company.

My mother has received support via 3 times a day visits for nearly a year now. I have been extremely satisfied with the professionalism and caring attitude of both front line staff and the management. It has been very helpful that there is one carer who undertakes the majority of visits and therefore has a deep understanding of, and empathy with, my mother’s needs. But other carers who make more occasional visits also provide excellent and consistent backup. Managers are assiduous in contacting me promptly if the visiting carers identify any issues.

Very helpful, reliable and committed to providing a caring and excellent service for clients.