Many apply, but few are chosen!
Our selection process is rigorous and thorough. As a specialist live-in care provider, we receive hundreds of applications every year from live-in carers up and down the country who would like to join our team. We aim to speak to everyone who applies on the phone in order to decide whether it is worth inviting them to a formal job interview. Wherever in the world a would-be carer may come from, they must have good spoken and written English and an understanding of British life and culture. Above all, they must be able to convince us that they will have no trouble establishing a good rapport with whichever of our clients we may entrust to their care.
If they pass the interview, they will be invited to the next stage of the recruitment process, which involves attending a three day assessment centre at our offices in Little Chesterford. In addition potential recruits must complete a series of online learning modules.
As well as providing a general introduction to Chesterford Homecare and our policies and procedures, the assessment centre also covers the following topics: medication (theory and practice), moving and positioning (theory and practice) safeguarding, basic life support and health and safety. Topics covered in online learning modules include: documentation and record keeping, protecting personal information, food hygiene, infection control, fluids and nutrition, pressure sore awareness, first aid, equality and diversity, dementia awareness and end of life care.
Only if someone passes the assessment centre will they be taken on as new carer. Once they have started working with us, their performance will be closely monitored in their first few weeks and, if necessary, they will be offered further training. Assuming their work is satisfactory, they will then be advised after three months that they have passed their probation.